Refund policy

Exchange and Refund Policy

We have a 15-day Return and Exchange policy, which means you have 15 days after receiving your item to request a return or exchange. 

To be eligible for a return/exchange, articles must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at kiddietotspk@gmail.com. or via WhatsApp at 03194806977. 

You can always contact us for any return question at kiddietotspk@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In such cases customer will get full refund or Free exchange.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
If more than 15 business days have passed since we’ve approved your return, please contact us at kiddietotspk@gmail.com.